By nature I am a harsh critic, but I will have to say that the course was well ran and very organized, which is rare for a CPR instructor course. I have taken several in the past 35 years, and by far this was one of the best that I have offered.
I found Mr Muncie and Mr Dahlin in a harmonic relationship that flowed well throughout the course. They both had the ability to relate to a diverse group of students, and at the same time make it meaningful and beneficial to all the class participants. They are quick to answer all questions, and it was a priority for them both to answer my e mails after class in regard to questions I had with my presentation.
I have taught at the University level for the past 30 years, and I still picked up from them both manners in which to better relate to students and put a course together.
I did so much appreciate the opportunity to work with your organization, and all my courses from now on will be based on the EMS model.- Steven M. Scott RN Ph.D, Kansas City Kansas Public School System
Thanks so much for the great service for many years!!!!- David Lamb, NREMT-P
Thank you- Justin Hatley
It has been my pleasure to teach CPR, and be associated with your fine company and numerous representatives that have helped me over the year +. My training started with such a confidence booster. My orders for supplies have been accurate and complete and on time. Any issues I have had have been with secondary companies, however, those issues were resolved by EMS Safety personnel. And without argument the best customer service that I have ever experienced in several years.
Thank you again for your strong support as we go out in the world to help people save other peoples lives.- Kristina Davis
I am happy to report that the new pads are spot on and we are no longer experiencing any of the cryptic beeping and rapidly dying batteries like before. I received EXCELLENT customer service from all of you and am very grateful that you all made it so easy to get the problem solved. I am also grateful for the patient way you all handled my scrambling to locate units and get personnel to give me the proper numbers.
BIG THANKS TO ALL OF YOU FOR YOUR EXCEPTIONAL SERVICE!
- Rebekah Feasel, Northwest Underwater Construction
Shellbee, Maggie, Jessica whom I’ve never met but talk to several times have never been anything but polite, even with asking the same questions over and over and over. Very professional and I am happy and honored to be associated with them and with your company.- Nena Katona
I cannot speak more highly or feel more proud, then to be an Instructor with such a great company.
When I teach courses, Instructor or otherwise, I consistently get told by students that have taken courses before from other companies, that the EMS course is the best course they have ever taken.
Your materials are bar none, the best the Industry has to offer.
I look back from when I first started as an EMS Instructor 12 years ago and I look at how much I have grown as an Instructor. All I can say is thank you Rob, You have helped mold me into the Instructor I have become. I consider you and will always consider you my mentor. So for this, I say thank You!
Not coming from a healthcare background, I have had to work harder to learn. I have always strived to be the best that I can be in everything I do. Being an EMS Instructor has been no different.
I will tell you Rob, the greatest joy that comes from being an EMS Instructor, is not the praises I get on a course evaluation, but a student calling me up and thanking me for teaching them how to save a life. Their child, wife, husband, sister, brother, is alive, because they knew what to do and they saved a life. I cannot put a price on that. That I why I do what I do.
Being an EMS Instructor has allowed me to be the best at what I do, because EMS puts out, nothing but the best. As in any profession, a craftsman is only able to do perform the best at what he does, if he has the best tools and materials for the Job. EMS provides the best tools and materials for the Instructor to enable them to be the best they can be.- Jerry Lerouge, 911 Safety Services
First a little background here:
For the last year Custom interface has had bad communication, horrible training and production time wasted on just the steps of having employees truly CPR/First Aid certified. Our last instructor offended and insulted students for 8 hours. We then decided to get training on our own to teach our employees. With several attempts to go through Red Cross for instructor training and horrible response time if any response at all, then stated shopping around for other options. One Email to Matt With No expectations, I received a call. This was several months ago, before the Spokane Wa. class. To shorten this a bit, Matt kept in touch over the months informing me of option and classes. Not one time did he seem pushy, rude or annoying. He had great information. Each time I sent him an email, he quickly got back to myself and our purchasing department. This is a very important point to make. With the bad luck we have had in the past, it was so nice to have follow through.
Myself and my co-worker Scott Luth participated in this class which was an amazing experience. Matt referred to all of us by name right from the start. He was friendly, Professional, entertaining and made a long information fill weekend fun and interesting. Matt teaches as if he loves what he does. I can’t stress enough on how much I appreciate being apart of this class. I look forward to using the same approach Matt used to teach us. Scott and I walked out gaining so much more then just the basics. The price of the class was great, but with that in mind, the “you get what you pay for” saying lingers in your head. We got got more then what we paid for. You have a great instructor on your hands. I wish you could really understand the full impact this class has had on us and how thankful we are to have had the opportunity to be apart of Matt’s class.- Tracy Schmidt - Safety Compliance Officer