CQ01. Who needs First Aid, CPR and AED training?
CQ02. How does First Aid, CPR or AED training fit into OSHA’s stringent requirements?
CQ03. Will training from EMS Safety Services meet my OSHA requirements?
CQ04. Is EMS Safety Services equivalent to other training agencies?
CQ05. What are the benefits of having an in-house First Aid, CPR or AED training program?
CQ06. What if I have no teaching experience?
CQ07. What if I have difficulty answering a student’s question?
CQ08. How do I motivate my students?
CQ09. What materials will I use to teach my courses?
CQ10. Is the instructor manual a good resource?
CQ11. How do I get CPR manikins?
CQ12. How many students may I teach as a single instructor?
CQ13. Do I have to teach both First Aid and CPR?
CQ14. What official records am I required to keep?
CQ15. How do I know if my company is large enough to benefit from in-house training?
CQ16. How do you keep your information current and accurate?
CQ17. Can I teach to childcare providers?
CQ18. How do your prices compare with others?

CQ01. Who needs First Aid, CPR and AED training?
Many OSHA (Occupational Safety and Health Administration) and state agencies are requiring First Aid, CPR or AED training for specific occupations. Anyone transporting hazardous materials, workers that enter a confined space, construction workers, captains on vessels for hire, some schoolteachers and athletic coaches and day care employees are just a few examples.
OSHA mandates some specific industries to train up to 20% of their employees in CPR and First Aid. Many employers receive a discount on their insurance premiums for providing safety training for their employees. Some employers choose to train their entire staff. Lastly, it is a morale builder for the employees, since they can apply the training that they receive to their families.


CQ02. How does First Aid, CPR or AED training fit into OSHA’s stringent requirements?
Under Senate Bill 198, OSHA mandates that companies have a written safety policy. To maintain compliance employers are required to have quarterly safety meetings. A First Aid, CPR or AED course meets the quarterly training requirement. OSHA rarely conducts “on the spot” inspections. However, once there is an injury in the workplace the OSHA investigators will be on your premises to investigate your safety records.
The investigative process begins the minute rescue personnel arrive at your site. Rescue and hospital personnel are required to report ALL industrial accidents to OSHA. Many companies have incurred large fines from OSHA for safety violations. The employee’s attorney may use these fines as evidence in a civil court to further a case against the company.


CQ03. Will training from EMS Safety Services meet my OSHA requirements?
Federal OSHA publishes a list of what must be contained in First Aid, CPR and AED programs. The training provided by EMS Safety Services exceeds the requirements established by OSHA. In addition, the program is approved by numerous state, federal, local, and private agencies (please see our list of program approvals).


CQ04. Is EMS Safety Services equivalent to other training agencies?
The standards for First Aid, CPR and AED are universal. All training agencies teach the exact same material. If they didn’t, they would be in violation of the regulations. The difference from a consumer standpoint is in how the information is delivered to the course participants. Another major difference is the program administration costs.
EMS SAFETY SERVICES' PROGRAMS ARE INDISPUTEDLY THE BEST VALUE IN THE INDUSTRY.


CQ05. What are the benefits of having an in-house First Aid, CPR or AED training program?
Lower costs
Instead of paying an outside consultant $35 - $75 per person, your costs will be reduced to less than $6.00 per person.

More control of training schedule
Since you are having your own instructor teach the class, there are no penalties for re-scheduling a class due to an emergency, or not meeting the minimum number of students per class.

No outside contractors
There are some outside consultants who do a terrific job teaching your employees. However, there are numerous difficulties that may arise with outside training.

Ability to train at your convenience
Training after hours or on weekends is no longer a problem. Re-certification is easier because employees may watch the videos at their convenience, and only need assistance for review, skills check, and the written test.

More diversity to your training division
Your training staff will be able to add First Aid, CPR and AED to their teaching arsenal.

CQ06. What if I have no teaching experience?
We pride ourselves on producing "top notch" instructors. All of our new instructors will leave the instructor course well versed in instructional techniques. During the instructor course, each candidate will be assigned one First Aid and one CPR topic to teach. They will instruct the other participants on each assigned topic. These topics are presented using the same instructional materials, visual aids and handouts that they will ultimately use for their own classes. After teaching their assigned topics, participants review and critique their peers in the class. This allows each participant to see the positive aspects of teaching and to learn teaching techniques from others. In addition, they will ultimately see the majority of information presented in a learning environment.


CQ07. What if I have difficulty answering a student’s question?
Our customer service is second to none. We pride ourselves on being available to our instructors. We have paramedics and EMT’s on staff who can answer technical questions that may arise during the course of your class. Additionally, the instructor manual is comprehensive and will usually have the answer to your question.


CQ08. How do I motivate my students?
We understand the value in teaching our instructors the importance of motivating the student. We emphasize the fact that if someone is waiting for the paramedics in their time of need and doing nothing to help the victim, the chance of survival is minimal.
Without breathing, permanent irreversible brain damage occurs within 4 - 6 minutes. With rescue response times averaging 4 minutes in metropolitan areas (much higher in rural areas), by the time trained responders arrive the victim has potentially suffered permanent damage.
Although your employees may be required to be in the class, they will be much more receptive to learning when you remind them that they can use this information to help their family, friends and coworkers.


CQ09. What materials will I use to teach my courses?
We provide all of our instructors with comprehensive First Aid and CPR training videos. The First Aid video is 45 minutes in length and covers everything from bleeding, shock, and fractures to hot and cold emergencies. The CPR video was completely revised in 2001 to meet the new CPR standards. Both videos show real life simulations that add a realistic approach to training.
Each of your participants will receive a student workbook for them to keep and refer to after the course. As the instructor, you will cover every aspect of the workbook. This workbook will serve as an outline and make teaching very easy.


CQ10. Is the instructor manual a good resource?
The instructor manual was written by a practicing firefighter/paramedic and reviewed by a medical oversight committee. The manual was then submitted to a professional curriculum writer where it was upgraded to an adult education based instructional performance outline. Our instructor manual is second to none in content and professionalism.


CQ11. How do I get CPR manikins?
CPR manikins may be purchased from EMS Safety Services. The manikins retail for anywhere from $35.00 to $422.00 depending on your training needs. It is recommended that corporations purchase manikins and keep them onsite for upcoming classes and for ongoing re-certification.


CQ12. How many students may I teach as a single instructor?
EMS Safety Services requires a student ratio of 10 students to each instructor. Keep in mind that you want to provide individualized attention. It is important that you do not spread yourself too thin. With a second instructor you can teach 20 students.


CQ13. Do I have to teach both First Aid and CPR?
The EMS Safety Services courses are designed to stand on their own. This flexibility allows our instructors to teach each as a totally separate class. Each class is divided into 4-hour blocks.


CQ14. What official records am I required to keep?
The instructor retains a copy of the roster for his/her records along with the "Student Agreement" and the course evaluation. All official records are to be maintained by the instructors for three years. A copy of each roster should be sent into E.M.S. Safety Services within fourteen days of the course.


CQ15. How do I know if my company is large enough to benefit from in-house training?
The chart below provides a cost analysis for companies of various sizes.

Even small companies of fewer than 25 employees can show significant cost savings. The cost benefit of in-house training with EMS Safety Services' increases dramatically with the size of the company. For example, a company wanting to train 400 employees could show a savings of more than $15,000 in their first year of in-house training.


CQ16. How do you keep your information current and accurate?
Our Editorial and Content Review Board includes feedback and contributions from our Medical Director, physicians specializing in Cardiology, Emergency Medicine, and Orthopaedics, RNs, Paramedics, OSHA Compliance experts, Allied Health Care Professionals, and Educators.  Our internal quality assurance protocol incorporates client feedback to ensure that we continue to meet your needs in the future.


CQ17. Can I teach to childcare providers?
Our Pediatric First Aid and CPR courses are designed specifically for childcare providers.  They have been reviewed and approved by most state agencies which have a formal curriculum approval process, and meet or exceed the standards of those that do not.  For California Instructors who wish to teach child care providers, the California EMS Authority requires that you attend a state-approved 2-hour Pediatric First Aid and CPR Instructor Course prior to teaching child care providers.  We offer our state-approved course as an extension of our basic Instructor Certification Course in California.  It covers important subjects such as nebulizers, inhalers, blood-borne pathogens, and much more.  For more information on this course, you may download an Info Kit, or contact us.  Note: This course only covers the First Aid and CPR portions of the state required “Health and Safety” course for child care providers.


CQ18. How do your prices compare with others?
We are so certain that you will find our programs and training to be the best value that we encourage you to shop around.  Not only does our Instructor Kit include all the manuals, videos and samples that you will need to begin teaching, but our high quality student workbooks and cards are also the most affordable in the industry.  We do not believe in hidden costs.